This document explains how aiplay uses cookies and similar digital technologies to provide a secure and functional gaming environment for our users in Malaysia.
What Are Cookies?
Cookies are small text files that a website stores on your device (such as a computer, tablet, or smartphone) when you visit. These files allow the site to remember specific details about your visit, which helps the platform function more efficiently. Beside standard cookies, we may use similar technologies like local storage—which saves data directly in your browser—and tracking pixels, which are tiny images used to monitor user interactions.
For a gaming platform, these tools are vital. They ensure that when you move from the game lobby to your account settings, the system knows you are the same user. Without these technologies, you would have to enter your credentials every time you clicked a new page, making the user experience fragmented and frustrating.
Types of Cookies We Use
To maintain a high standard of service, aiplay employs different categories of cookies. While some are critical for the site to operate, others are used to enhance your experience or help us understand how the platform is used.
Essential Cookies
Required
These are strictly necessary for the core functionality of the site. They handle session authentication so you stay logged in and ensure that your MYR deposits are processed securely. If disabled, the site will not function.
Performance Cookies
Optional
These collect anonymous data on how visitors interact with the site. For example, they help us see which games are accessed most frequently. Disabling these will not break the site but may limit our ability to optimize the interface.
Functional Cookies
Optional
These remember your personal preferences. Examples include remembering your preferred language or the recently opened games in your history. The site remains operational if these are declined, though you may lose customized settings.
Targeting Cookies
Optional
Used to deliver content and advertisements that are more relevant to your interests. These help in showing specific offers based on your behavior. The site will still work perfectly if you opt out of these.
How We Use Cookies
We utilize cookie data to achieve several operational goals that protect both the platform and the user:
Session Security
Maintaining your authentication state so you don't have to re-login during a single session.
Preference Memory
Saving your display settings, such as currency preferences for MYR transactions.
Fraud Prevention
Detecting multi-account creation and suspicious login patterns to prevent abuse.
Traffic Analysis
Measuring which sections of the site are most effective to improve overall navigation.
Third-Party Cookies
In addition to our own cookies, we allow certain trusted partners to place cookies on your device. These typically fall into categories such as analytics providers, advertising networks, and payment processing services. These third parties use cookies to verify transaction security or provide us with aggregated data on site traffic. Because these cookies are managed by external entities, aiplay does not have direct control over them. We encourage you to review the individual privacy and cookie policies published by these service providers for more specific details on their data handling.
How to Manage or Disable Cookies
You have the right to control how cookies are used during your visit. Most modern browsers provide built-in tools to manage these settings. Here is a general guide on where to find these options:
Google Chrome
Settings > Privacy and security > Third-party cookies.
Safari
Settings > Safari > Advanced > Website Data.
Mozilla Firefox
Settings > Privacy & Security > Cookies and Site Data.
Microsoft Edge
Settings > Cookies and site permissions > Manage and delete cookies and site data.
Important Notice: Blocking all cookies, including essential ones, will prevent you from accessing your account. Specifically, the aiplay login process and fund deposits will not function, as the system cannot verify your identity across pages.
Additionally, using "Incognito" or "Private" browsing modes will delete cookies automatically once the browser window is closed, though it does not stop cookies from being used during the active session.
Cookie Consent & Your Choices
Your primary method of managing cookies is through your browser settings as described above. Where the platform presents a cookie notice upon entry, you may make your initial choices there. If you wish to change your preferences later, you can typically clear your browser cache and cookies to reset the consent state.
Regarding your data, you may have rights to access, correct, or request the deletion of your information where provided by applicable laws in Malaysia. For more comprehensive details on our legal obligations and your user rights, please refer to our Terms & Conditions.
Updates to This Cookie Policy
We may update this policy from time to time to reflect changes in technology or legal requirements. We do not provide a fixed schedule for updates, but any significant changes will be reflected in the "Last Updated" date at the top of this page. We recommend reviewing this section periodically to stay informed about how we handle your digital footprint.
Contact Information
If you have specific questions regarding the use of cookies on our platform or wish to request more information about your data, please reach out to our team through our support center or via the contact email listed in the website footer.
Reminder: Users must be 21+ to access our services. Please play responsibly.