Can I stay signed in on my phone?
Yes, you can use the stay logged in option on your personal mobile device for quicker access. However, if you ever lose your phone, please contact support immediately to terminate all active sessions and secure your funds.
What happens if I enter the wrong password too many times?
For your protection, the system may temporarily restrict access if multiple incorrect attempts are made. This prevents unauthorized people from guessing your password. You can wait for the restriction to lift or contact
customer support for assistance.
Do I need to log in again if I clear my cookies?
Yes. Clearing your browser cache and cookies removes the session tokens that keep you signed in. You will need to provide your username and password again the next time you visit the site.
Can I use my account on two different devices?
You can access your account from various devices, but logging in on a new device may terminate the session on the previous one. This is a standard measure to ensure that only one person is managing the account at a time.
Can I change my password after I have logged in?
Yes, you can update your security credentials through the account settings menu. We recommend changing your password every few months to maintain a high level of security for your account.